Farhetna is an online wedding and event directory that connects couples with trusted vendors across Jordan. It helps users discover venues, beauty services, dresses, photographers, and more — all in one convenient place.
Is Farhetna free to use?
Yes, browsing and contacting vendors through Farhetna is completely free. Couples can explore listings, view photos, and reach out to vendors without any fees.
Do I need an account to browse listings?
No, you can freely browse all listings without an account. However, creating a free account allows you to save favorites, write reviews, and receive personalized updates.
How do I contact a vendor through Farhetna?
You can reach vendors directly using the contact options shown on their listing — such as phone number, WhatsApp, or social media links. Communication happens outside the platform to make the process faster and easier.
Are the prices shown on listings final or approximate?
Prices displayed are provided by vendors and should be treated as estimates. Exact pricing may vary depending on packages, customizations, and event details, so it’s best to confirm directly with the vendor.
How can I report incorrect information on a listing?
If you notice outdated or incorrect details, please contact our team through the “Report” button on the listing or email us at info@farhetna.com. We’ll verify and update it promptly.
Can I leave a review for a vendor I booked?
Yes, registered users can share honest feedback about their experience. Reviews help other couples make informed choices and encourage vendors to maintain quality service.
How do I edit or delete my Farhetna account?
You can manage or delete your account anytime from your dashboard settings. If you face issues, just contact our support team for assistance.
Is Farhetna available outside Jordan?
Farhetna currently focuses on Jordanian vendors and events, but we plan to expand to nearby regions soon. You can still browse from anywhere and contact vendors directly.
How can I contact the Farhetna support team?
For any inquiries, issues, or partnership opportunities, you can reach us by email at info@farhetna.com. Our team will get back to you as soon as possible.
Couples FAQs
How do I start planning my wedding using Farhetna?
Simply visit our homepage and browse by category — such as venues, beauty, dresses, or photography. You can filter results by city, budget, and style to find vendors that fit your needs.
Can I filter vendors by city or budget?
Yes, our smart search lets you filter listings based on city, price range, and category. This helps you easily find vendors that match your event location and budget.
How do I save my favorite listings?
Create a free account and click the heart icon on any listing to save it. You can later view all your saved vendors in your personal dashboard.
Can I compare multiple venues or vendors?
Currently, Farhetna allows you to view and save multiple vendors for easy reference. A comparison feature is under development to make decision-making even simpler.
How do I know if a vendor is verified?
Verified vendors display a special “Verified” badge on their listing. This means they’ve been reviewed and confirmed by the Farhetna team for authenticity and quality.
What does the “Featured” tag mean on listings?
Featured vendors are highlighted for better visibility. These listings often represent popular or premium vendors who have chosen to promote their services.
Can I message vendors directly from Farhetna?
Most vendors include quick contact options like WhatsApp, phone, or social media links. Communication takes place outside the platform to ensure faster responses.
What should I do if a vendor doesn’t respond?
If you don’t hear back within a few days, we recommend reaching out again using a different contact method or exploring similar vendors through Farhetna.
How do reviews work? Can I edit or delete my review later?
You can submit one review per vendor after creating an account. Reviews can be edited or removed later through your dashboard if needed.
Will my personal information be shared with vendors?
No. Farhetna respects your privacy. Vendors only see the information you choose to share when you contact them directly.
Vendors FAQs
How do I create a vendor account on Farhetna?
To get started, click “Add Listing” on the homepage and follow the steps to create your vendor profile. You’ll be asked to provide your business details, images, and contact information before publishing.
Is it free to list my business?
Yes, during our early launch phase, listing your business on Farhetna is completely free. Early vendors also enjoy extended visibility and access to all listing features at no cost.
What are the benefits of joining early as a vendor?
Early vendors receive free exposure for the first year, early-bird promotional placement, and priority verification. It’s the best time to establish your presence before premium plans are introduced.
How do I claim an existing listing for my business?
If your business already appears on Farhetna, click the “Claim Listing” button and submit proof of ownership. Once verified, you’ll gain full control to edit and manage the listing.
What happens after I submit a claim?
Our team reviews your claim within a few business days. You’ll receive an email once your claim is either approved or declined, with instructions on next steps.
How do I upgrade to a Featured Listing?
You can upgrade by selecting the “Featured” option from your dashboard or during listing submission. Featured listings appear at the top of search results for maximum visibility.
Can I add photos, videos, and social media links to my profile?
Absolutely. Each listing allows you to upload images, add videos, and include your website or social media accounts. The more complete your profile, the better your engagement.
How can I edit or update my listing information?
Once logged in, go to your dashboard and click “Edit Listing.” You can update details anytime — including pricing, images, and contact information.
How do I respond to customer reviews?
Vendors can publicly reply to reviews to thank customers or clarify feedback. Engaging with reviews helps build trust and credibility with future clients.
What should I do if my listing was declined or removed?
If your listing was declined or removed, please check your email for the reason or contact our support team at info@farhetna.com. We’ll help you resolve any issues quickly.
