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Privacy Policy

Last updated: October 2025

Welcome to Farhetna (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you use the Farhetna website (the “Platform”).
By accessing or using Farhetna, you agree to the terms of this Privacy Policy. If you do not agree, please stop using the Platform.


  1. About Farhetna

Farhetna is an online event and wedding directory that connects users with vendors across Jordan. We allow users to explore listings, contact vendors externally, save favorites, and share feedback through reviews.
Farhetna does not sell products or services directly — all interactions between users and vendors occur independently.


  1. Information We Collect

We collect limited information to operate the Platform effectively. The information we collect depends on how you use the site.

> Information You Provide to Us

When you use certain features, you may provide:

  • Account Information: name, email address, and password (for registered users).
  • Vendor Details: business name, contact details, photos, descriptions, and other listing content.
  • Reviews: written feedback, ratings, and any images you upload.
  • Inquiries: when you contact us via email or contact forms.

> Information Collected Automatically

When you visit our website, we may automatically collect:

  • Log Data: your browser type, IP address, device type, and pages visited.
  • Cookies: small text files used to remember your preferences and improve user experience (see our Cookie Policy for details).
  • Analytics Data: anonymized traffic statistics through tools such as Google Analytics to understand usage trends and improve performance.

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  1. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Platform’s functionality
  • Create and manage user or vendor accounts
  • Display vendor listings and reviews
  • Respond to inquiries and provide support
  • Communicate important updates or policy changes
  • Monitor website usage and prevent fraudulent activity
  • Comply with applicable laws and legal obligations

We do not sell or rent personal data to third parties.


  1. Sharing and Disclosure of Information

We may share limited information only in the following cases:

  • With Service Providers: third-party tools (such as hosting, analytics, or email services) that help operate our Platform under strict confidentiality agreements.
  • When Required by Law: if we are legally obligated to disclose information to comply with Jordanian laws or government authorities.
  • For Protection: to prevent misuse, fraud, or harm to users, vendors, or the Platform.

We do not share vendor or user data for advertising or marketing purposes without consent.


  1. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy or as required by law.
You may request deletion of your account or listing by contacting info@farhetna.com, and we will process your request in a reasonable timeframe.


  1. Security of Your Information

We take reasonable administrative and technical measures to protect your information from unauthorized access, loss, misuse, or alteration.
However, no online platform can guarantee complete security, and you acknowledge that you share information at your own risk.

 

  1. Your Rights

Depending on applicable laws, you may have the right to:

  • Access or request a copy of your personal data
  • Correct inaccurate or outdated information
  • Request deletion of your account or data
  • Withdraw consent for certain uses (e.g., email communications)

To exercise these rights, contact us at info@farhetna.com.


  1. External Links

Farhetna may contain links to external vendor websites, social media profiles, or WhatsApp contact links.
We are not responsible for the privacy practices or content of external sites. Please review their policies before sharing any personal information.


  1. Children’s Privacy

Farhetna is not intended for children under the age of 13.
We do not knowingly collect or store personal information from minors. If we become aware that we have collected such information, we will delete it promptly.


  1. International Access

While Farhetna primarily serves users and vendors in Jordan, the Platform may be accessed from other countries.
By using the site, you consent to the transfer and processing of your information in accordance with this Privacy Policy, under Jordanian law.


  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
Continued use of the Platform after updates means you accept the revised Policy.

 

  1. Contact Us

For questions, concerns, or data-related requests, please contact:
Email: info@farhetna.com
Website: www.farhetna.com